Terms of Service

1. Acceptance of Terms

By accessing or using the Oravio platform at oravio.io (the “Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you may not use the Service.

2. Description of Service

Oravio is a Web3 customer relationship management (CRM) platform that provides contact management, deal tracking, outreach tools, and third-party integrations for professional use. The Service is provided on a subscription basis with free and paid tiers.

3. User Accounts

To use the Service, you must create an account. You agree to:

• Provide accurate and complete registration information.
• Maintain the security of your account credentials.
• Notify us immediately of any unauthorized use of your account.
• Accept responsibility for all activities that occur under your account.

4. Acceptable Use

You agree not to use the Service to:

• Violate any applicable laws or regulations.
• Send unsolicited bulk communications (spam).
• Infringe on the intellectual property rights of others.
• Attempt to gain unauthorized access to the Service or its related systems.
• Upload or transmit malicious code, viruses, or other harmful material.
• Scrape, crawl, or otherwise extract data from the Service for unauthorized purposes.

5. Subscription and Billing

Certain features of the Service require a paid subscription. Pricing, billing cycles, and plan details are described on our pricing page. We reserve the right to modify pricing with reasonable notice. Refunds are handled on a case-by-case basis.

6. Intellectual Property

The Service, including its design, code, content, and branding, is owned by Oravio and protected by intellectual property laws. You retain ownership of any data you upload to the Service. By using the Service, you grant us a limited license to process your data solely to provide the Service.

7. Data and Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your data.

8. Third-Party Integrations

The Service may integrate with third-party platforms (e.g., Telegram, Google Calendar, HubSpot). These integrations are subject to the respective third party's terms and policies. We are not responsible for the availability or conduct of third-party services.

9. Limitation of Liability

To the maximum extent permitted by law, Oravio shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

10. Disclaimer of Warranties

The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

11. Termination

We may suspend or terminate your access to the Service at any time for violations of these Terms or for any other reason with reasonable notice. You may terminate your account at any time by contacting us. Upon termination, your right to use the Service ceases immediately.

12. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page and updating the “Last updated” date. Continued use of the Service after changes constitutes acceptance.

13. Contact Us

If you have questions about these Terms, please contact us at support@oravio.io.