Privacy Policy

1. Introduction

Oravio (“we”, “us”, or “our”) operates the oravio.io platform (the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

We may collect the following types of information:

• Account information — name, email address, and organization details you provide during registration.
• Usage data — pages visited, features used, and interaction patterns to improve the Service.
• Contact data — professional contact records you import or create within the CRM.
• Integration data — data from third-party services you connect (e.g., Telegram, Google Calendar, HubSpot), as described in their respective privacy policies.
• Device and log data — IP address, browser type, operating system, and access timestamps.

3. How We Use Your Information

• To provide, operate, and maintain the Service.
• To personalize your experience and deliver relevant features.
• To process transactions and manage your account.
• To communicate with you about updates, security alerts, and support.
• To analyze usage patterns and improve the Service.
• To comply with legal obligations and enforce our terms.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

• Service providers — trusted third parties that help us operate the Service (e.g., hosting, analytics, email delivery).
• Legal requirements — when required by law, regulation, or legal process.
• Business transfers — in connection with a merger, acquisition, or sale of assets.

5. Data Security

We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, row-level tenant isolation, and regular security audits to protect your data. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data.
• Object to or restrict certain processing activities.
• Export your data in a portable format.
• Withdraw consent where processing is based on consent.

8. Third-Party Integrations

The Service allows you to connect third-party accounts (Telegram, Google Calendar, HubSpot, etc.). When you authorize an integration, we access only the data necessary to provide the requested functionality. Each integration's data handling is also governed by the respective third party's privacy policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the “Last updated” date.

10. Contact Us

If you have questions about this Privacy Policy or your data, please contact us at privacy@oravio.io.